Facebook and Meta advertising
Facebook and Meta Ads in Malaysia, with sales in view
We plan, set up, run and measure Facebook and Meta ads. Whether people ask you on WhatsApp or buy through checkout, the click is only the start. A busy inbox doesn't tell you which enquiries became customers. Look at the page, tracking and reply as well as the ad.
We check the page your ads send people to, and whether your tracking records enquiries, from the outside with no login. Scorecard on WhatsApp within 2 working days.
Ads bring enquiries but no sales
The report says enquiries are coming in. Your team says people ask the price, then disappear. Both can be true. An enquiry shows interest, but it doesn't show that someone bought.
The same question applies to an online shop. A visitor can open a product page or start checkout without completing an order. Keep those actions separate when judging what happened.
Start with a simple question: which enquiries became paid business? If the records don't answer it, that gap needs to stay visible. A low cost per enquiry cannot answer it for you.
Questions to settle before spending
A paid scope should connect the ad to a clear customer action.
Name the result
Is the business looking for an enquiry, booking or paid order? These are different actions. Decide which one matters and what information would show that it happened.
Review the page and reply
Does the page answer the question raised by the ad? Can someone get in touch? What happens when they ask the price? Include those questions in the brief.
Agree the work
Make clear what the ads scope includes and whether website changes need a separate quote. Fiona runs the Meta ads side. Leo handles websites, SEO and technical work.
Free ad check
What you get from the check
Within 2 working days, we WhatsApp you a short scorecard: what we found, why it matters to your customers, and our honest verdict.
Tell us what happens after someone enquires, especially if conversations stop after you send a price.
A deeper review, detailed repair plans and implementation are paid work.
Sample questions, no client data
Look beyond the enquiry count
These questions illustrate the lesson.
Enquiries
Did people ask about something the business actually sells? An unrelated message and a useful enquiry should not mean the same thing.
Replies
Did the conversation continue after the reply? Look at where it stopped and what the customer had asked.
Paid customers
Which enquiries became paid bookings or orders? If that link is unknown, say it is unknown.
Let the evidence guide the next step
The next step may be to fix tracking, review the reply or change the ads. It may also be to leave the visible setup alone.
ZorasiDigital is based in Kuala Lumpur, Malaysia. If your team needs a formal scope, approval points or clear responsibilities, include those requirements when requesting a quote.
Start with what we can check
We check the page your ads send people to, and whether your tracking records enquiries, from the outside with no login. Tell us if the concern continues after the enquiry.